SAP CUSTOMER SERVICE

SAP CS (SAP Customer Services)

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SAP CS (SAP Customer Services)

Curriculum

1.Overview of CS

2. Master Data

2.1  Customer Master

2.2   Material Master

2.3 Service master

2.4 Vendor Master

2.5 Work Centers

2.5 Activity Types

2.6 Cost Centers

3. Technical Objects

3.1 Functional Locatons

3.2  Equipment

3.3 Serial Number

3.4 Installed Base

3.5  BOM

3.6  warranty Master

4.  Service Order

4.1 Order header

4.2 Operations

4.3 Components

4.4 Cost partners

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